1.Director, Client Sales - (Columbus, OH)

You have the chance to work for a leading provider of marketing, loyalty and transaction services - the company that manages over 120 million consumer relationships for some of North America's most recognizable companies. As Director of Client Sales you will manage a team of Client Sales Managers and Senior Managers to grow your client

Responsibilities

• Direct a team responsible for driving the vision and growth for client account planning, establishing and maintaining relationships for large and/or multiple accounts, and selling products and services.
  
• In conjunction with the client, create high-level strategy to develop marketing programs to support account management plans and increase client sales.
  
• Lead the client sales planning process as a key market differentiator through the acquisition and application of intricate industry, market, and client knowledge.
  
• Lead process with internal partners to create new ideas in order to develop value added programs to meet the needs of the client.
  
• Lead the process to manage the proactive development of innovative solutions to meet client business needs.
  
• Lead process to provide strategic expertise to client executives on all aspects of data marketing, payments solutions, and customer loyalty.

• Direct the strategic development of the account management business plan around needs assessment and program ideation. Manage the team to ensure the account management business plan and activities developed are being carried forward on time and as planned. Transform business information and data into Critical Few Initiatives (CFIs) via the account management process by building a foundational business case for each initiative. Conduct new idea generation activities during the appropriate stage of the account management process to create new activities around each CFI. Command strong understanding of business analysis reporting and key measures to identify opportunities for growth, and set vision for team to utilize data to provide insights. Review and refine analytical work needed to support data insights.
  
  
• Drive opportunities for cross-selling products and solutions and build a business case for the client. Lead discussions to recommend appropriate pricing for products and services. Lead client negotiation discussions based on analysis and recommendations from account planning. Lead the account team in brainstorming sessions that promote innovation and creative thinking.
  
  
• Drive process to gain understanding of the client's business and recommend creative and innovative solutions. Research and review industry trends, business cases, and white papers to lead the account team in brainstorming sessions that promote innovation and creative thinking. Drive partnership with Marketing Liaison and Marketing team to apply business intelligence around the client, competitors, and marketplace to the strategic account planning process.
  
  
• Build and cultivate client relationships at all levels. Provide strategic direction for meetings between key client contacts and company to discuss marketing plans, sell new products, resolve open issues and provide progress updates. Establish rapport with client base and ensure meetings with all levels of client organization occur on a regular basis. Communicate regularly via telephone, email, and in person at on-site meetings and various events. Lead presentations based on research, client deliverables and proactive analysis on recommendations for marketing programs. Attend weekly, monthly, and quarterly client visits and travel to client site on regular basis to build stronger relationships. Drive follow up process regarding client deliverables, requests and high level escalated issues. Participate in client operating committees with executive and manager levels.
  
  
• Manage team performance and development. Communicate expectations of individual performance and establish standards. Set annual goals with team, review progress and make changes as necessary. Drive process to create shared evaluation discussions on individual direct report performance, including results as an individual contributor as well as management style and techniques. Indirectly manage larger account team and oversee performance evaluation process. Provide performance feedback and appropriate coaching to individuals and team on a regular basis. Conduct staff meetings and hold one on one sessions with direct reports on a regular basis. Work with associates to create development plans based on their goals and level of performance. Identify associates with high potential and implement succession planning strategy. Lead staff in team building activities. Guide associate behavior by leading with and demonstrating attitudinal leadership.

• Oversee design and development of marketing programs that deliver value and work toward successfully meeting the agreed upon goals for each critical initiative. Adjust strategy to increase effectiveness of programs based on performance. Assemble key pieces of client knowledge for internal contract team and provides regular marketing reconciliation.

• Direct the process for contract negotiations and contract management. Manage team process to conduct research to support client negotiation and respond to RFPs. Review negotiation requests and drive strategic ideas for embracing solutions. Drive process for internal business reviews. Engage with client in contract agreement changes. Consult with members from the Legal department concerning contract language and legal obligations. Manage process of tracking changes/updates to client contracts. Respond to triggers (merchant fees vs. mo/qrtrly/annual significant changes in business). Create term sheets.

• Drive process for addition of new clients, including setting goals for management team to partner with Program Management team to ensure execution of new ideas for credit collateral, leading goals for reissues, change in terms notifications, and pre-approved mailings.

• Serve as the primary driver of strategic relationships between assigned clients and internal teams. Respond and resolve escalated issues if approached by Sr. level Client executives, in partnership with Strategic Services. Guide initial issue resolution communication with Strategic Services team and follow through with client when necessary. Represent the client's interests while working toward issue resolution.

• Partner with Business Analysis team to create budgets and forecasts. Analyze and review monthly updates to budgets and forecasts to review client performance. Ensure budgeted targets for revenue and profitability are being met by reviewing marketing program performance. Provide input for program execution and management from the client perspective. Establish client budget and develops new account acquisition goals and market share goals to increase profitability.

• Partner with Business Analysis team to understand business trends and to create budgets and forecasts. Analyze and review monthly updates on client performance, and apply recommendations from analysis in account planning process in order to increase client profitability. Drive process with client to receive consent on client budgets. Approve sales budget for new accounts. Drive and manage operating budget, including payroll.

Qualifications
Knowledge, Skills and Abilities

• Excellent knowledge of multi-product marketing concepts and principles.
  
• Very good working knowledge of marketing concepts and principles (segmentation, offer strategies, testing strategy, seasonal planning, email, multi-channel marketing concepts).
  
• Strong knowledge of how to review data that includes analysis based on statistical methods such as regression, CHAID, cluster, time-series, and other advanced statistical concepts.
  
• Excellent analytical skills and familiarity with budgeting and business analysis.
  
• Excellent professional demeanor with superior interpersonal and (verbal and written) communication skills, including the ability to influence others and be a strong negotiator.
  
• Demonstrated strong leadership qualities and skills to direct the vision of a team and provide direction.
  
• Excellent ability to interact with senior management and executives.
  
• Excellent project/time management skills and the ability to multi-task in a fast paced environment.
  
• Strong proven ability to build and manage internal and external relationships.
  
• Excellent ability to provide excellent customer service to a variety of individuals on all organizational levels.
  
• Excellent ability to facilitate effective group presentations/discussions.
  
• Ability to maintain confidential information.
  
• Ability to identify and resolve problems.
  
• Aptitude for detail and accuracy.
  
• Ability to research and analyze data.
  
• Ability to exercise initiative and sound judgment.
  
• Ability to understand core business capabilities and construct new solutions/products based on those capabilities.

Experience: Ten years experience in Sales, Marketing, Operations or strong related credit experience. Five years supervisory experience.

Desirable: Detailed understanding of credit related systems, retail, and proprietary credit card practices. Specific credit-related sales experience. Masters Degree.

$110 - 125K + bonus + full relocation. Submit Resume

2.Manager, Business Development - (multiple work at home locations)

This direct sales position is responsible for signing mid-tier merchants (retailers, restaurants, health care providers, municipal governments, higher education, etc.) to accept Cards for customer payments in a defined geography identified by zip codes / cities. The incumbent is also accountable for delivering against a charge volume goal from these signings.

Additional responsibilities include self identification of leads, maintaining and updating target lists and establishing a prioritized action plan for each target; facilitating proper account set-up and implementation as well as reviewing all critical processes including acceptance, reconciliation and back office procedures to ensure seamless transition to Card acceptance; strategic utilization of marketing programs to drive charge volume results.

Required Qualifications:

• Proven direct selling skills with a minimum of three years customer-facing outside sales experience;
  
• Previous experience selling services to merchants is a plus.
  
• Extensive cold calling / prospecting experience required, as well as the ability to effectively prioritize activities.
  
• Must have the ability to build a value proposition through effective probing and understanding of the customers' business model, in addition to strong presentation / negotiation skills and the ability to build rapport and credibility.
  
• Excellent math skills, strong quantitative and analytical skills and the ability to prepare P&L projections and break-even analysis required in order to leverage value proposition / support proposals.
  
• Demonstrated experience in building and managing an effective "pipeline" of quality targets.
  
• Must have excellent internal / external networking skills.
  
• This is a virtual position that requires excellent time management and organization skills and the ability to work independently. Additionally, candidates must demonstrate a strong proficiency in all MS Office products and must possess experience using databases.
  
• Bachelors Degree preferred
  
• Travel: up to 25%

Opportunities exist in the following markets:
1. Memphis
2. Knoxville
3. Charleston
4. Birmingham
5. New York City
6. Pittsburgh
7. Milwaukee
8. Kansas City
9. Minneapolis
10. Cincinnati
11. Cleveland
12. Green Bay
13. Harrisburg
14. Roanoke
15. Greensboro
16. Atlanta
17. Little Rock
18. Oklahoma City
19. West Texas
20. Los Angeles
21. Long Beach
22. Sacramento
23. San Jose
24. San Antonio
25. Cleveland
26. South Bend
27. Detroit
28. Des Moines
29. Tallassee

Compensation: base salary in the $50K to $55K range + commission. Total 1st year compensation $75K to $100K; Year 2, $100K to $140K. Includes company car and exceptional benefits. Submit Resume

3.Manager, Account Development - (Austin or San Antonio, TX)

The Manager, Account Development will manage key merchant relationships (approx. 100) within a defined geographical area. Major responsibilities include:

• Re-sell and reinforce value proposition
  
• Identify and drive initiatives to strengthen relationships, grow revenue, improve profitability and grow market share
  
• Capitalize on opportunities
  
• Solve problems
  
• Track and evaluate business results

• track record of success in a b2b sales & marketing environment
  
• has successfully managed key accounts with documented results against customer satisfaction, revenue growth, market share and profitability goals.
  
• ability to work in a virtual office environment
  
• great negotiation and influencing skills
  
• proven analytical and decision-making ability
  
• ability for limited overnight travel

Compensation includes a base salary in the $70K - $80K range + annual bonus + company car Submit Resume